Return & Refund Policy

Returns

You may return your item within 14 days of delivery. To be eligible for a return:

• The item must be unused and in its original condition
• All tags must be attached
• The product must be returned in its original packaging

Exchanges

We also offer easy exchanges in case of size issues or product concerns.

To request an exchange:

• The item must meet the same return conditions (unused, with tags, original packaging)
• Contact our support team, and we will guide you through the exchange process step by step

How to Request a Return or Exchange

To start a return or exchange, please contact us:

📧 Email: support@lethrium.com
📱 WhatsApp: +44 7449 767057

Our team will respond promptly and assist you throughout the process.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method.

Order Cancellation

Orders can be canceled within 24 hours of placing the order.
After this period, the order may already be processed or shipped and cannot be canceled.

To request a cancellation, please contact us as soon as possible via email or WhatsApp.